xprhub
Market rules
These rules cover the Market and Tasks pages. They are short on purpose. If you are unsure about something you want to sell, do not list it.
What is not allowed
- Stolen or carded gift cards
- Accounts or logins for any service
- Personal data
- Anything illegal
- Weapons
- Drugs
- Adult content
- Malware or hacking tools
- "Money doubling" offers
- Counterfeit goods
- Anything that is illegal to ship
Anyone signed in can report a listing, store, job or review. The site owner can hide it from the website. Some brands do not allow their gift cards to be resold: check before you sell one.
Categories
- Gift cards
- Game keys and items
- Digital files (art, templates, music)
- Services: design
- Services: code and web
- Services: writing
- Other digital
- Physical items (they ship, and the seller says how soon and where to)
How an order works
- You pay when you order. Your payment is held by the contract, so the seller cannot touch it yet.
- Every order has a deadline. A digital item is delivered within the time on the listing, a physical item ships within its ship time, and a service or job is due on the agreed day. If the seller is late, you can cancel for a full refund, fee included.
- After delivery you have a review time. You can confirm, which pays the seller. For a service or a job you can ask for changes, as many times as the listing allows, and each time the seller gets new time. For a physical item you can say it has not arrived once, to get more time.
- If you do nothing, anyone can release the payment to the seller when the review time ends.
- If something is wrong, open a dispute before the review time ends. The seller can still refund you in full, and you can still confirm, until the arbiter decides.
- A refund always returns everything to the buyer, fee included.
Fees
The buyer pays a 1% fee on top of the price. The seller pays 1% out of it. Instant delivery adds another 1% for the seller. 25% of each fee is burned. You see the exact amounts before you sign.
Messages, the arbiter and deleting old data
Each order has a message thread for the buyer and the seller. Messages in an order are seen by both sides, the arbiter and the site admins. There are no secret messages on xprhub: gift codes and shipping addresses are normal messages in the order thread, and the pages say so plainly. Only xprarbiter can decide a dispute: xprarbiter rules on disputes after reading the thread and the order.
Files in an order thread (photos and other attachments) are deleted 90 days after an order closes. An order that is in dispute keeps its files until the ruling, and then for 90 days. The text of the messages stays, gift codes and addresses included. Never put anything in a thread that you do not want the other side, xprarbiter and the site admins to see.